Privacy policy

When you contact us via the contact form, email, phone or social media, we may receive the following information:

• your name;

• phone number;

• email address;

• delivery address (when ordering);

• the content of messages and files you send us;

• information required to prepare and fulfil your order.

Providing this data is voluntary but necessary for processing your enquiry or order.

We use the information provided solely for:

• communicating with you;

• preparing a quote;

• processing and fulfilling an order;

• delivering the finished items;

• issuing accounting documents where required;

• improving our service and customer communication.

We do not sell, rent or share your personal data with third parties for marketing purposes.

Your data may be shared only where necessary for fulfilment of your order:

• courier companies for delivery;

• accounting services and tax authorities as required by law;

• government authorities where required by law.

All partners process information solely for the purposes of fulfilling the service.

Correspondence related to enquiries and orders is retained for the period necessary to service the customer and meet our legal obligations.

Accounting documents are retained in accordance with applicable Bulgarian law.

Once the need for retention has passed, data is deleted or anonymised.

Under the General Data Protection Regulation (GDPR) you have the right:

• to receive information about the data we hold on you;

• to request correction of inaccurate data;

• to request restriction of processing;

• to request deletion of data where legally permissible;

• to object to the processing of your personal data;

• to lodge a complaint with the Commission for Personal Data Protection.

The site may use cookies to improve the user experience, analyse traffic and support the technical operation of the platform.

You can restrict or disable the use of cookies through your browser settings.

If you have questions about the processing of personal data or wish to exercise any of your rights, you can reach us at:

Email: info@lazer.bg

We will respond to your enquiry within a reasonable time and in accordance with applicable law.